Terms of Service
Terms of Service
Lovelle — Legal
Welcome to Lovelle. We're delighted to have you here. These Terms of Service outline the rules and conditions for using our website and purchasing jewelry from Lovelle.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Our mission is simple: to create jewelry designed to be loved, worn, and remembered, for the girls who speak louder.
General Terms
Our jewelry is intended for a general audience. If you are under the age required by law to enter into agreements on your own in your country or state, you may use our website and place orders only with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf. We reserve the right to refuse service, cancel orders, or limit access to our website at our sole discretion whenever necessary to protect our customers, our community, or our business.
Our Jewelry
At Lovelle, we create jewelry designed to help you shine louder. Our pieces are crafted using 925 sterling silver and 18k gold plating, paired with high-quality cubic zirconia stones. While we strive to represent every product as accurately as possible, slight variations in color, size, or finish may occur due to photography, lighting, or screen settings, and we reserve the right to limit quantities, discontinue items, or modify our product offering at any time without prior notice.
Pricing
All prices are displayed in U.S. Dollars (USD) unless otherwise stated, and we reserve the right to update pricing at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price, and we will notify you before charging the corrected amount.
Orders and Payment
By placing an order, you confirm that all information provided is accurate, complete, and current. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay, with all payments securely processed through trusted third-party payment providers. We reserve the right to refuse or cancel any order due to product availability issues, pricing or description errors, suspected fraudulent activity, or a violation of these Terms.
Shipping
We currently ship to the United States and Canada. Delivery times shown on our website are estimates only and are not guaranteed. Please refer to our Shipping Policy for full details on processing times, shipping methods, and delivery expectations.
Returns and Exchanges
All sales are considered final. We offer exchanges within 15 days of delivery for sizing issues or incorrect items received. Please review our Refund & Exchange Policy for complete details and eligibility requirements.
Promotions and Discounts
Promotional offers, discount codes, and special campaigns may be modified, suspended, or discontinued at any time without notice, and promotions cannot be combined unless explicitly stated.
Accuracy of Information
We strive to keep all information on our website accurate and up to date; however, we do not guarantee that product descriptions, pricing, images, or other content will always be error-free, complete, or current. If an error occurs, we reserve the right to correct it and update any related orders accordingly.
Intellectual Property
All content available on the Lovelle website, including text, graphics, logos, images, product photography, designs, and descriptions, is the exclusive property of Lovelle and is protected under applicable intellectual property law. No content may be copied, reproduced, distributed, or otherwise used without our prior written permission.
User Conduct
You agree not to use our website for any unlawful purpose or in any way that could damage, disrupt, or impair the functionality of our services. Prohibited activities include fraudulent transactions, unauthorized access or hacking, submission of false information, and harassment of our employees or customers.
Limitation of Liability
To the fullest extent permitted by applicable law, Lovelle shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, and our total liability shall never exceed the amount you paid for the product giving rise to the claim.
Disclaimer of Warranties
All products and services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website, the availability of our services, or the suitability of our products for any particular purpose.
Third-Party Links
Our website may contain links to third-party websites, provided solely for your convenience. Lovelle does not endorse and is not responsible for the content, policies, or practices of any third-party website.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the State of Minnesota, United States, and any applicable federal laws, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on our website, and your continued use of our website following any update constitutes acceptance of the revised Terms.